Support

Contact

One address for support, safety reports, and privacy requests during the controlled release.

Version 2026-08-21 · effective 20 August 2026

General support

Email alvinja8845@gmail.com for account, gameplay, or technical issues. We're a small team; expect a personal reply rather than an automated ticket system.

Safety and abuse reports

Use in-battle Report or Block first — it reaches us fastest with the right context attached. For anything that needs more detail, email alvinja8845@gmail.com with the time, room, and what happened. Never attach or forward suspected child sexual abuse material; contact local emergency services for immediate danger.

Privacy and legal requests

Email alvinja8845@gmail.com with subject "Smile Battle privacy request" for access, correction, deletion, or export requests. Legal notices, including copyright complaints, can go to the same address — see the Copyright page for the formal process.

Response time

We aim to acknowledge safety reports quickly and other requests within a few business days. This is an interim, single-operator process — response times will be formalized before a wider launch.